Shipping Destinations
We currently ship to the following locations:
- United States
- Canada
- Mexico
Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once an order has been dispatched, tracking information may be provided by email when available.
Shipping Origin
Orders are shipped from partner warehouses and fulfillment centers depending on product availability and destination.
Estimated Delivery Time
Delivery times are estimates and may vary based on destination, carrier, and external factors:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–12 business days |
| Canada | 7–15 business days |
| Mexico | 7–18 business days |
Note: Delivery times are estimates and may be affected by carrier delays, weather conditions, customs processing, or peak shipping periods.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on the destination, package size or weight, and the shipping method selected.
Tracking
If tracking is available for your shipment, a tracking number will be sent to the email address provided at checkout once the order has been shipped.
Customs, Duties & Taxes (Canada & Mexico)
Orders shipped to Canada or Mexico may be subject to customs fees, import duties, or local taxes. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Incorrect Address or Failed Delivery
Please ensure that your shipping address is complete and accurate. If a shipment is returned due to an incorrect address or failed delivery attempt, additional shipping fees may apply before the order can be resent.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery timeframe, please contact our support team and we will assist you in investigating the issue with the carrier.
Contact
For shipping-related questions, contact us at support@kubixshop.store
